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Do you own this product? ( Keen San Mateo )
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69% of Fit Survey respondents said this shoe "Felt a half size larger than marked"
85% of Fit Survey respondents said this shoe "Felt true to width"
84% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Keen San Mateo
Number of reviews: 78
Average customer ratings:
Overall:
Comfort:
Look: 

2008-08-29 11:32:01 Keen San Mateo
Reviewer: Jessica from Napa Valley
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Keen San Mateo - I love this shoe! I'm a huge Keen fan and I was not let down by this shoe. I typically wear a 7.5 in Keens and that is what I bought. I'm a teacher and I'm on my feet all day. I can wear this shoe all day long with no problems. I have worn my other Keens while teaching pregnant (the Keen Calistoga) . I would have done the same in the San Mateo. So if you want a comfortable, yet cute shoe, don't hesitate!
2008-08-19 09:37:20 Keen San Mateo
Reviewer:
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Another great Keen shoe. Sassy/dressy enough for work, and functional enough for the beach. The shoe was stiff the first time I wore it, but that one day was all it took to soften the leather. Love them!
2008-08-05 06:49:10 Keen San Mateo
Reviewer: from Indiana
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
This is a great shoe to just slip on and go. Looks good with shorts, pants and even casual skirts. I think about every time I've worn them, someone will say, "I love those shoes!" They're unique as they don't look like all the others. VERY comfortable as well.
2008-07-15 08:38:40 Keen San Mateo
Reviewer: from Seattle
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Enjoying the shoe - The shoes are great. Took a few days to soften but now are fine. I get lots of compliments from others.
2008-07-10 08:13:35 Keen San Mateo
Reviewer: Christine W from Chula Vista, CA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Keen's San Mateo - I found this shoe very comfortable and got several compliments. An excellent airport shoe. Can wear with or without socks.
2008-06-29 06:49:53 Keen San Mateo
Reviewer: Mary A from Nashville TN
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
VERY Pleased with Keen San Mateo & Zappos!! This is the 2nd pair I have ordered and LOVE them. The first was black...but was adventurous this time and ordered a greenish color. Plan to order more, plus I have ordered other Keens. They are truly my favs and the most comfortable of this type of shoe. Would rather have a few pair of moderate-expensive that are comfortable than a closet of cheap that I can't wear. Very highly recommend Keen and ZAPPOS!! Need to order 1/2 size smaller than normally wear.
Other shoes recommended by reviewer: Born, Merrels.....but Keen are the best
2008-06-12 07:12:56 Keen San Mateo
Reviewer: from Colorado
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Very Cute - I really like this shoe. I have been wearing the Balis for a couple of years now and love them. These give me the same comfort with a nicer look.
Other shoes recommended by reviewer: Keen Bali
2008-06-08 08:55:54 Keen San Mateo
Reviewer: Faye from New Jersey
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt narrower than marked
Shoe Arch: No arch support
My last pair of Keens? I own several pairs of Keen sandals and shoes. Of all my purchases, this was the worst. The fit is questionable. The shoe slides off very easily. In contrast with previous Keen designs, it has no grip or recessed sole to keep the foot steady. The sole feels hollow, cheap, offers no arch support. It is basically a Teva now, so I don't see the point in paying so much more for a pair of Keens than the cheaper competition. San Mateo looks better than it feels, but overall it leaves much to be desired. Perhaps Keen decided to go to lighter/cheaper construction. Whatever it is, a disappointing purchase for me. I'll think twice about buying Keens again, especially online.
2008-06-08 05:22:02 Keen San Mateo
Reviewer: from Chicago
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
I had a small problem with rubbing on the top of my foot and it took about a week to break this shoe in, but once I got over that, I loved them. They feel secure on my feet and I don't have the ache in my feet at the end of the day I would have with other clogs.
2008-06-06 18:32:02 Keen San Mateo
Reviewer: from Charlotte, NC
Overall:
Comfort:
Look:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Yet another great Keen shoe! Although I had to send the first pair back -- they felt a half size too large -- the smaller pair is exceptionally comfortable. They're a cute shoe, funky enough to wear with summer skirts, plus supportive enough to wear all day at work, or walking to the train. The color is fun, too. A little different, nice with denim and khakis.
2008-06-06 03:44:07 Keen San Mateo
Reviewer: Debbie from Pasadena, Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Love this Shoe - I was skeptical about ordering this shoe - usually I go more for the mule sport shoe but this looked comfortable and versatile so I tried it. I have recommended this shoe to all of my co-workers. Great for walking, shopping, traveling, etc. Looks great with anything from shorts to capris, to jeans or casual dress slacks.
Other shoes recommended by reviewer: Naturalizers or New Balance
2008-06-03 17:55:21 Keen San Mateo
Reviewer: Kitty from Marblehead, MA
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Super soles - Fit perfectly, arrived very promptly. Plan to order from Zappos again. Thanks.
Other shoes recommended by reviewer: Birkenstock
2008-06-03 10:05:07 Keen San Mateo
Reviewer: from Salmon, ID
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Love this style - I love Keens and have 2 pairs of the Calistoga sandals so I decided to try the San Mateo. The San Mateo is so comfortable and I love them. They give me enough support for walking too. I like the looks and can wear them with or without socks.
Other shoes recommended by reviewer: All Keens, Privas, Tevas
2008-06-03 08:54:29 Keen San Mateo
Reviewer: from Maryland
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Keen San Mateo - I love how these look but they didn't fit me very well. The size 9 was the right length but the upper part was too narrow and rubbed my foot badly. The 9 1/2 fits better around but is a bit too long. Plus I didn't feel much cushioning or arch support. This is my first pair of Keens so I'm really disappointed. But they ARE cute so I'm sure I'll find times to wear them.
2008-06-02 13:07:56 Keen San Mateo
Reviewer: from Pocatello, ID
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
I'd buy it again. The shoe is cute enough and comfortable. It is also a good airport shoe - easy on, easy off! A bit wide, but true to size.
Other shoes recommended by reviewer: Keens, Dansko, Frye
2008-05-30 16:19:41 Keen San Mateo
Reviewer: from Illinois
Overall:
Comfort:
Look:
Shoe Size: Felt a full size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: No arch support
Wish it had worked out - Sadly, this shoe was too narrow for me. The footbed was less than what I expected--felt and appears cheap. This would be a good shoe for running errands, but not much more.
Other shoes recommended by reviewer: Dansko
2008-05-28 18:08:04 Keen San Mateo
Reviewer: Melissa S from New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great shock absorption - These needed a little bit of breaking in (I got blisters after the first long day of walking). Great cushioning in the heel, love the toe protection. Great everyday sandal.
Other shoes recommended by reviewer: Merrell
2008-05-23 09:21:01 Keen San Mateo
Reviewer: Cindy H from Houston, Texas
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
These are my favorite shoes and also my Basenji! I adore these shoes. They were the only ones I wore for a three week trip to Viet Nam, through heat, wet, mud, you name it... my Basenji pup also like these shoes, I left them out and she destroyed a pair, I now use for yard shoes, so I have learned I love these shoes, comfortable, rugged... and to put my shoes way up now! CLH
Other shoes recommended by reviewer: Keen Chacos, the mary jane style....
2008-05-20 18:42:01 Keen San Mateo
Reviewer: Cori from Seattle
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Super Comfy and Casual - This particular Keen style has a narrower look than the typical Keen shoe. Comfortable from day one and no rubbing spots.
2008-05-19 06:30:15 Keen San Mateo
Reviewer: Dorothy B
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
No breaking in - This is the type of shoe where you just open the box and wear. True to size, color and design our outstanding. Dorothy B San Antonio
2008-05-16 11:11:18 Keen San Mateo
Reviewer: Joyce K from Charlottesville, Virginia
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I love them so much I have three pairs! I have nearly worn out my first pair of San Mateo. They are the most comfortable shoes for my arthritic feet. I recently ordered two more pairs, so I have three colors and switch them off. I wear one or the other of them nearly every day. In the winter, I wear them with socks. In warmer weather they are great as sandals. I highly recommend them.
Other shoes recommended by reviewer: I also like Keen Bali but they don't give as much support
2008-05-14 05:11:42 Keen San Mateo
Reviewer: Flo K from New York
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Wonderful shoe! This is the second pair of Keen's San Mateo I have purchased from you - the shoe is comfortable, and overall, just great!
Other shoes recommended by reviewer: this is the only Keen shoe I have
2008-05-08 09:58:41 Keen San Mateo
Reviewer: Mary K from San Francisco
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Love these Keens - This is my third pair of Keen San Mateo... I love them once they are broken in. The first few wearings of gave me a nasty blister on the top of my feet, but I oiled the edges and stretched the surface, and now all is well.
2008-04-29 19:05:57 Keen San Mateo
Reviewer: from Indiana
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
So comfy! These shoes are not the cutest looking but they are very comfortable. A great shoe for after running!
2008-04-21 03:05:55 Keen San Mateo
Reviewer: from both Hayward, CA and Riverview, FL
Overall:
Comfort:
Look:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I love Keen - Keen sandals are so comfortable. This particular sandal is dressier than the others I have and I am enjoying them immensely.
Top
Write an online review and share your thoughts with other Zappos.com customers!
69% of Fit Survey respondents said this shoe "Felt a half size larger than marked"
85% of Fit Survey respondents said this shoe "Felt true to width"
84% of Fit Survey respondents said this shoe had "Moderate arch support"
Customer Rating/Review
Keen San Mateo
Number of reviews: 78
Average customer ratings:
Overall:
2008-08-29 11:32:01 Keen San Mateo
Reviewer: Jessica from Napa Valley
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Keen San Mateo - I love this shoe! I'm a huge Keen fan and I was not let down by this shoe. I typically wear a 7.5 in Keens and that is what I bought. I'm a teacher and I'm on my feet all day. I can wear this shoe all day long with no problems. I have worn my other Keens while teaching pregnant (the Keen Calistoga) . I would have done the same in the San Mateo. So if you want a comfortable, yet cute shoe, don't hesitate!
2008-08-19 09:37:20 Keen San Mateo
Reviewer:
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Another great Keen shoe. Sassy/dressy enough for work, and functional enough for the beach. The shoe was stiff the first time I wore it, but that one day was all it took to soften the leather. Love them!
2008-08-05 06:49:10 Keen San Mateo
Reviewer: from Indiana
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
This is a great shoe to just slip on and go. Looks good with shorts, pants and even casual skirts. I think about every time I've worn them, someone will say, "I love those shoes!" They're unique as they don't look like all the others. VERY comfortable as well.
2008-07-15 08:38:40 Keen San Mateo
Reviewer: from Seattle
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Enjoying the shoe - The shoes are great. Took a few days to soften but now are fine. I get lots of compliments from others.
2008-07-10 08:13:35 Keen San Mateo
Reviewer: Christine W from Chula Vista, CA
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Keen's San Mateo - I found this shoe very comfortable and got several compliments. An excellent airport shoe. Can wear with or without socks.
2008-06-29 06:49:53 Keen San Mateo
Reviewer: Mary A from Nashville TN
Overall:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
VERY Pleased with Keen San Mateo & Zappos!! This is the 2nd pair I have ordered and LOVE them. The first was black...but was adventurous this time and ordered a greenish color. Plan to order more, plus I have ordered other Keens. They are truly my favs and the most comfortable of this type of shoe. Would rather have a few pair of moderate-expensive that are comfortable than a closet of cheap that I can't wear. Very highly recommend Keen and ZAPPOS!! Need to order 1/2 size smaller than normally wear.
Other shoes recommended by reviewer: Born, Merrels.....but Keen are the best
2008-06-12 07:12:56 Keen San Mateo
Reviewer: from Colorado
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Very Cute - I really like this shoe. I have been wearing the Balis for a couple of years now and love them. These give me the same comfort with a nicer look.
Other shoes recommended by reviewer: Keen Bali
2008-06-08 08:55:54 Keen San Mateo
Reviewer: Faye from New Jersey
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt narrower than marked
Shoe Arch: No arch support
My last pair of Keens? I own several pairs of Keen sandals and shoes. Of all my purchases, this was the worst. The fit is questionable. The shoe slides off very easily. In contrast with previous Keen designs, it has no grip or recessed sole to keep the foot steady. The sole feels hollow, cheap, offers no arch support. It is basically a Teva now, so I don't see the point in paying so much more for a pair of Keens than the cheaper competition. San Mateo looks better than it feels, but overall it leaves much to be desired. Perhaps Keen decided to go to lighter/cheaper construction. Whatever it is, a disappointing purchase for me. I'll think twice about buying Keens again, especially online.
2008-06-08 05:22:02 Keen San Mateo
Reviewer: from Chicago
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
I had a small problem with rubbing on the top of my foot and it took about a week to break this shoe in, but once I got over that, I loved them. They feel secure on my feet and I don't have the ache in my feet at the end of the day I would have with other clogs.
2008-06-06 18:32:02 Keen San Mateo
Reviewer: from Charlotte, NC
Overall:
Shoe Size: Felt a half size larger than marked
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Yet another great Keen shoe! Although I had to send the first pair back -- they felt a half size too large -- the smaller pair is exceptionally comfortable. They're a cute shoe, funky enough to wear with summer skirts, plus supportive enough to wear all day at work, or walking to the train. The color is fun, too. A little different, nice with denim and khakis.
2008-06-06 03:44:07 Keen San Mateo
Reviewer: Debbie from Pasadena, Texas
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Love this Shoe - I was skeptical about ordering this shoe - usually I go more for the mule sport shoe but this looked comfortable and versatile so I tried it. I have recommended this shoe to all of my co-workers. Great for walking, shopping, traveling, etc. Looks great with anything from shorts to capris, to jeans or casual dress slacks.
Other shoes recommended by reviewer: Naturalizers or New Balance
2008-06-03 17:55:21 Keen San Mateo
Reviewer: Kitty from Marblehead, MA
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Super soles - Fit perfectly, arrived very promptly. Plan to order from Zappos again. Thanks.
Other shoes recommended by reviewer: Birkenstock
2008-06-03 10:05:07 Keen San Mateo
Reviewer: from Salmon, ID
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Love this style - I love Keens and have 2 pairs of the Calistoga sandals so I decided to try the San Mateo. The San Mateo is so comfortable and I love them. They give me enough support for walking too. I like the looks and can wear them with or without socks.
Other shoes recommended by reviewer: All Keens, Privas, Tevas
2008-06-03 08:54:29 Keen San Mateo
Reviewer: from Maryland
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt narrower than marked
Shoe Arch: Moderate arch support
Keen San Mateo - I love how these look but they didn't fit me very well. The size 9 was the right length but the upper part was too narrow and rubbed my foot badly. The 9 1/2 fits better around but is a bit too long. Plus I didn't feel much cushioning or arch support. This is my first pair of Keens so I'm really disappointed. But they ARE cute so I'm sure I'll find times to wear them.
2008-06-02 13:07:56 Keen San Mateo
Reviewer: from Pocatello, ID
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt wider than marked
Shoe Arch: Moderate arch support
I'd buy it again. The shoe is cute enough and comfortable. It is also a good airport shoe - easy on, easy off! A bit wide, but true to size.
Other shoes recommended by reviewer: Keens, Dansko, Frye
2008-05-30 16:19:41 Keen San Mateo
Reviewer: from Illinois
Overall:
Shoe Size: Felt a full size smaller than marked
Shoe Width: Felt narrower than marked
Shoe Arch: No arch support
Wish it had worked out - Sadly, this shoe was too narrow for me. The footbed was less than what I expected--felt and appears cheap. This would be a good shoe for running errands, but not much more.
Other shoes recommended by reviewer: Dansko
2008-05-28 18:08:04 Keen San Mateo
Reviewer: Melissa S from New York
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Great shock absorption - These needed a little bit of breaking in (I got blisters after the first long day of walking). Great cushioning in the heel, love the toe protection. Great everyday sandal.
Other shoes recommended by reviewer: Merrell
2008-05-23 09:21:01 Keen San Mateo
Reviewer: Cindy H from Houston, Texas
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
These are my favorite shoes and also my Basenji! I adore these shoes. They were the only ones I wore for a three week trip to Viet Nam, through heat, wet, mud, you name it... my Basenji pup also like these shoes, I left them out and she destroyed a pair, I now use for yard shoes, so I have learned I love these shoes, comfortable, rugged... and to put my shoes way up now! CLH
Other shoes recommended by reviewer: Keen Chacos, the mary jane style....
2008-05-20 18:42:01 Keen San Mateo
Reviewer: Cori from Seattle
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Super Comfy and Casual - This particular Keen style has a narrower look than the typical Keen shoe. Comfortable from day one and no rubbing spots.
2008-05-19 06:30:15 Keen San Mateo
Reviewer: Dorothy B
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
No breaking in - This is the type of shoe where you just open the box and wear. True to size, color and design our outstanding. Dorothy B San Antonio
2008-05-16 11:11:18 Keen San Mateo
Reviewer: Joyce K from Charlottesville, Virginia
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I love them so much I have three pairs! I have nearly worn out my first pair of San Mateo. They are the most comfortable shoes for my arthritic feet. I recently ordered two more pairs, so I have three colors and switch them off. I wear one or the other of them nearly every day. In the winter, I wear them with socks. In warmer weather they are great as sandals. I highly recommend them.
Other shoes recommended by reviewer: I also like Keen Bali but they don't give as much support
2008-05-14 05:11:42 Keen San Mateo
Reviewer: Flo K from New York
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Moderate arch support
Wonderful shoe! This is the second pair of Keen's San Mateo I have purchased from you - the shoe is comfortable, and overall, just great!
Other shoes recommended by reviewer: this is the only Keen shoe I have
2008-05-08 09:58:41 Keen San Mateo
Reviewer: Mary K from San Francisco
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
Love these Keens - This is my third pair of Keen San Mateo... I love them once they are broken in. The first few wearings of gave me a nasty blister on the top of my feet, but I oiled the edges and stretched the surface, and now all is well.
2008-04-29 19:05:57 Keen San Mateo
Reviewer: from Indiana
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
So comfy! These shoes are not the cutest looking but they are very comfortable. A great shoe for after running!
2008-04-21 03:05:55 Keen San Mateo
Reviewer: from both Hayward, CA and Riverview, FL
Overall:
Shoe Size: Felt true to size
Shoe Width: Felt true to width
Shoe Arch: Excellent arch support
I love Keen - Keen sandals are so comfortable. This particular sandal is dressier than the others I have and I am enjoying them immensely.
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